Where do I find the OWS log files?

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Andreas Ehret
Posts: 59
Joined: 25 Mar 2020, 12:21

Where do I find the OWS log files?

Post by Andreas Ehret »

Does OWS write log files for troubleshooting and debugging? Where do I find them?

Andreas Ehret
Posts: 59
Joined: 25 Mar 2020, 12:21

Re: Where do I find the OWS log files?

Post by Andreas Ehret »

The log files of OWS are located in a hidden directory below your user home directory:

Code: Select all

<user-home>/.config/icedtea-web/log
where <user-home> depends on your operating system.
By default this should be
  • <root>\Users\<your-username> (Windows 10)
  • /Users/<your-username> (MacOS)
  • /home/<your-username>/ (Linux)
Logging has to be activated using the OWS Settings application by checking "Activate debug logging" and "Log to file" on the "Logging" tab. The dialog also displays the current log folder location.
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Last edited by Andreas Ehret on 12 May 2020, 12:03, edited 1 time in total.

Janak Mulani
Posts: 266
Joined: 24 Mar 2020, 13:37

Re: Where do I find the OWS log files?

Post by Janak Mulani »

test

Janak Mulani
Posts: 266
Joined: 24 Mar 2020, 13:37

Re: Where do I find the OWS log files?

Post by Janak Mulani »

I am unfortunately unable to find a config folder in the user directory
When reporting a technical issue with OWS, it is helpful to attach the logs to be able to pinpoint the problem quickly.

The logs for OpenWebStart can be found in directory "<User Home>/.config/icedtea-web/logs".

In case you are using System Level configuration on Windows, the location of the .config directory is specified in deployment.config file in C:\Windows\Sun\Java\Deployment directory.

Andreas Ehret
Posts: 59
Joined: 25 Mar 2020, 12:21

Re: Where do I find the OWS log files?

Post by Andreas Ehret »

More details on System Configuration can be found in the OWS Guide - System Configuration.

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