TimeoutException

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Robert
Posts: 2
Joined: 11 Nov 2020, 15:09

TimeoutException

Post by Robert »

Hello,
with high CPU-Load upon starting OWS, we get a TimeoutException. Is there a way to fix this?

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Janak Mulani
Posts: 277
Joined: 24 Mar 2020, 13:37

Re: TimeoutException

Post by Janak Mulani »

Hi,

Which version of OWS are you using? Can you please provide us the log files? Do you face this issue always? Can you please describe the steps to reproduce the issue ?

From the Exception Stack Trace all I can say is that OWS is trying to create a Process to query the Windows Registry on your machine. The process has a time out of 5 seconds. But on your machine the process is unable to query the registry within 5 seconds and hence it is timing out.

Thanks

Robert
Posts: 2
Joined: 11 Nov 2020, 15:09

Re: TimeoutException

Post by Robert »

Hi Janak,

thank you for your fast answer. It's not directly reproduceable, but I think it's happening under high CPU-Utilization.
When the problem happens again, I will share the log.
Version of OWS was 1.2.2 and we will update to current version now.

Thanks
Robert

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