OpenWebStart not starting up

The public knowledge pool and discussion forum of the OWS community. Do not post confidential information here!
Ronald Jansen
Posts: 2
Joined: 19 Jun 2024, 11:55

OpenWebStart not starting up

Post by Ronald Jansen »

Dear,

I work in Belgium on the IT department. We have several users that have OpenWebstart on there device for our local application Webscada.
When trying to open the JNLP file, it is starting up OpenWebStart, but after the first screen you have to apply it. After that a different screen should pop-up to download it. This is not happening. This is the first time am experiencing this issue. I cant seem to find the root cause. Please assist.

- OpenWebStart has been set as default for JNLP files
- Latest version has been installed(OpenWenStart 1.10.1 EXE-X64)
- Re-installed OpenWebStart on users device

Kind regards,

Ronald Jansen

IT Agent

Janak Mulani
Posts: 817
Joined: 24 Mar 2020, 13:37

Re: OpenWebStart not starting up

Post by Janak Mulani »

Can you please post the OWS logs. See https://openwebstart.com/docs/OWSGuide.html#_logging.

Ronald Jansen
Posts: 2
Joined: 19 Jun 2024, 11:55

Re: OpenWebStart not starting up

Post by Ronald Jansen »

Hello Janak,

Hereby the OWS log

[koen.decuyper][ITW-CORE][2024-06-28 13:07:38.321 CEST][INFO ][net.sourceforge.jnlp.util.logging.filelogs.WriterBasedFileLog][Output controller consumer daemon#6e82b69c] writer-based impl.
[ITW-CORE][2024-06-28 13:07:38.207 CEST][DEBUG][net.adoptopenjdk.icedteaweb.logging.LoggerFactory] init logger factory to net.sourceforge.jnlp.util.logging.OutputControllerLoggerFactory@3f8f9dd6
[ITW-CORE][2024-06-28 13:07:38.211 CEST][INFO ][net.sourceforge.jnlp.runtime.EnvironmentPrinter] OpenWebStartLauncher called with args: [C:\Users\Koen.Decuyper\Downloads\BEWETAI1WS (10).jnlp].
[ITW-CORE][2024-06-28 13:07:38.211 CEST][INFO ][net.sourceforge.jnlp.runtime.EnvironmentPrinter] OS: Windows 10
[ITW-CORE][2024-06-28 13:07:38.211 CEST][INFO ][net.sourceforge.jnlp.runtime.EnvironmentPrinter] Java Runtime Temurin-1.8.0_412
[ITW-CORE][2024-06-28 13:07:38.249 CEST][INFO ][com.openwebstart.launcher.ControlPanelLauncher] Starting OpenWebStart ControlPanel 1.10.1
[ITW-CORE][2024-06-28 13:07:38.276 CEST][INFO ][net.sourceforge.jnlp.config.DeploymentConfiguration] Ico provider registered correctly.
[ITW-CORE][2024-06-28 13:07:38.276 CEST][DEBUG][net.sourceforge.jnlp.config.DeploymentConfiguration] Start DeploymentConfiguration.load()
[ITW-CORE][2024-06-28 13:07:38.294 CEST][INFO ][net.sourceforge.jnlp.config.DeploymentConfiguration] Ico provider registered correctly.
[ITW-CORE][2024-06-28 13:07:38.294 CEST][DEBUG][net.sourceforge.jnlp.config.DeploymentConfiguration] Start DeploymentConfiguration.load()
[ITW-CORE][2024-06-28 13:07:38.296 CEST][INFO ][net.sourceforge.jnlp.config.DeploymentConfiguration] Loading USER level properties from: file:/C:/Users/Koen.Decuyper/.config/icedtea-web/deployment.properties
[ITW-CORE][2024-06-28 13:07:38.299 CEST][WARN ][net.sourceforge.jnlp.config.DeploymentConfiguration] Property 'ows.checkUpdate' is unknown.
[ITW-CORE][2024-06-28 13:07:38.300 CEST][DEBUG][net.sourceforge.jnlp.config.DeploymentConfiguration] End DeploymentConfiguration.load()
[ITW-CORE][2024-06-28 13:07:38.321 CEST][DEBUG][net.sourceforge.jnlp.util.logging.FileLog] Start logging into: net.sourceforge.jnlp.util.logging.filelogs.WriterBasedFileLog@20658f8a
[ITW-CORE][2024-06-28 13:07:38.321 CEST][INFO ][net.sourceforge.jnlp.config.DeploymentConfiguration] Loading USER level properties from: file:/C:/Users/Koen.Decuyper/.config/icedtea-web/deployment.properties
[ITW-CORE][2024-06-28 13:07:38.324 CEST][WARN ][net.sourceforge.jnlp.config.DeploymentConfiguration] Property 'ows.checkUpdate' is unknown.
[ITW-CORE][2024-06-28 13:07:38.324 CEST][DEBUG][net.sourceforge.jnlp.config.DeploymentConfiguration] End DeploymentConfiguration.load()
[ITW-CORE][2024-06-28 13:07:38.365 CEST][DEBUG][com.openwebstart.launcher.InitialConfigurationCheck] Checking if installation time (1718790222939) is after last initial config time (1718790262028)
[ITW-CORE][2024-06-28 13:07:38.382 CEST][DEBUG][net.sourceforge.jnlp.runtime.JNLPRuntime] Trying to set download indicator
[ITW-CORE][2024-06-28 13:07:38.382 CEST][DEBUG][net.sourceforge.jnlp.runtime.JNLPRuntime] Setting download indicator to com.openwebstart.download.ApplicationDownloadIndicator@1188e820
[ITW-CORE][2024-06-28 13:07:38.408 CEST][DEBUG][net.sourceforge.jnlp.runtime.JNLPRuntime] using com.openwebstart.extensionpoint.OwsExtensionPoint extension point
[ITW-CORE][2024-06-28 13:07:38.561 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Adding view RuntimeManagerPanel to control panel
[ITW-CORE][2024-06-28 13:07:38.562 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Adding view UpdatePanel to control panel
[ITW-CORE][2024-06-28 13:07:38.562 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Adding view OpenWebStartAboutPanel to control panel
[ITW-CORE][2024-06-28 13:07:38.563 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Adding view SimpleDesktopSettingsPanel to control panel
[ITW-CORE][2024-06-28 13:07:38.563 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Won't add view ApplicationManagerPanel to control panel since it is deactivated
[ITW-CORE][2024-06-28 13:07:38.563 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Adding view Logging to control panel
[ITW-CORE][2024-06-28 13:07:38.564 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Adding view ProxyConfig to control panel
[ITW-CORE][2024-06-28 13:07:38.564 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Adding view DebugOptions to control panel
[ITW-CORE][2024-06-28 13:07:38.565 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Won't add view DebuggingPanel to control panel since it is deactivated
[ITW-CORE][2024-06-28 13:07:38.565 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Won't add view DesktopShortcutPanel to control panel since it is deactivated
[ITW-CORE][2024-06-28 13:07:38.566 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Won't add view JVMPanel to control panel since it is deactivated
[ITW-CORE][2024-06-28 13:07:38.566 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Won't add view NetworkSettingsPanel to control panel since it is deactivated
[ITW-CORE][2024-06-28 13:07:38.567 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Won't add view PolicyPanel to control panel since it is deactivated
[ITW-CORE][2024-06-28 13:07:38.567 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Adding view SecuritySettingsPanel to control panel
[ITW-CORE][2024-06-28 13:07:38.568 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Won't add view UnsignedAppletsTrustingListPanel to control panel since it is deactivated
[ITW-CORE][2024-06-28 13:07:38.568 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Won't add view AboutPanel to control panel since it is deactivated
[ITW-CORE][2024-06-28 13:07:38.568 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Adding view TemporaryInternetFilesPanel to control panel
[ITW-CORE][2024-06-28 13:07:38.569 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Adding view CertificatePane to control panel
[ITW-CORE][2024-06-28 13:07:38.569 CEST][DEBUG][net.adoptopenjdk.icedteaweb.client.controlpanel.ControlPanel] Adding view ServerWhitelistPanel to control panel
[ITW-CORE][2024-06-28 13:07:38.641 CEST][DEBUG][com.openwebstart.jvm.LocalRuntimeManager] Loading runtime cache from filesystem
[ITW-CORE][2024-06-28 13:07:38.641 CEST][DEBUG][com.openwebstart.jvm.LocalRuntimeManager] Clearing runtime cache
[ITW-CORE][2024-06-28 13:07:38.704 CEST][DEBUG][net.sourceforge.jnlp.security.KeyStores] Keystore file C:\Users\Koen.Decuyper\.config\icedtea-web\security\trusted.cacerts exists.
[ITW-CORE][2024-06-28 13:07:38.705 CEST][DEBUG][net.sourceforge.jnlp.security.SecurityUtil] Loading Keystore C:\Users\Koen.Decuyper\.config\icedtea-web\security\trusted.cacerts
[ITW-CORE][2024-06-28 13:07:38.706 CEST][DEBUG][net.sourceforge.jnlp.security.KeystorePasswordAttempter] unlockKeyStore: For file C:\Users\Koen.Decuyper\.config\icedtea-web\security\trusted.cacerts, found successful pass = false
[ITW-CORE][2024-06-28 13:07:38.706 CEST][DEBUG][net.sourceforge.jnlp.security.KeystorePasswordAttempter] unlockKeyStore: Operating Keystore C:\Users\Koen.Decuyper\.config\icedtea-web\security\trusted.cacerts
[ITW-CORE][2024-06-28 13:07:38.707 CEST][DEBUG][net.sourceforge.jnlp.security.KeystorePasswordAttempter] unlockKeyStore: Store successful pass for file C:\Users\Koen.Decuyper\.config\icedtea-web\security\trusted.cacerts
[ITW-CORE][2024-06-28 13:07:38.709 CEST][INFO ][net.adoptopenjdk.icedteaweb.client.certificateviewer.CertificatePane] C:\Users\Koen.Decuyper\.config\icedtea-web\security\trusted.cacerts

Janak Mulani
Posts: 817
Joined: 24 Mar 2020, 13:37

Re: OpenWebStart not starting up

Post by Janak Mulani »

Please attach the OWS stage1 and stage 2 log files from the time you run you run your jnlp with OWS. Please do not copy log from console to post here.

Post Reply