Karakun Support Forums

Hi,
We are using OpenWebStart 1.3.3 for the past few months to launch the .jnlp file in the windows platform. Recently, we tried to launch the .jnlp file. While in the middle the OpenWebStart was stuck and we didn't get any response then. Here we have attached the console log of OpenWebStart. Please have a look at it and let us know the workaround solution to overcome this issue.

Hi,

You are starting a jnlp file WebNMS.jnlp which is present on your C: drive.

This Jnlp file seems to have an href that points to "https://10.39.234.152:8443/conf/WebNMS.jnlp"

OWS tries to down load this resource. But after this there is nothing in the log.

Can you please send us the log files . See https://openwebstart.com/docs/OWSGuide.html#_logging

Can you describe exactly what happened?
1. You dbl-clked on or started OWS from command line : javaws <jnlpfile>
2. OWS started. And then what happened?

I would recommend that you use the latest OWS 1.5.0

Hi,
Question 1: You dbl-clked on or started OWS from command line : javaws <jnlpfile>
Answer: The link(https://10.39.234.152:8443/conf/WebNMS.jnlp) will download the WebNMS.jnlp file and double-click on the file will make the OWS to start.

Question 2: OWS started. And then what happened?
Answer: As I posted earlier, OWS was stuck. I didn't saw any response from OWS. I can able to see only the OWS title page. Please find the attached Image.

Question 3: Can you please send us the log files?
Answer: Please find the attachment. Here I got only Stage1 log file.

Please let me know the issue details.

The last statement in log file is "Download of resource WebNMS.jnlp will start now!". It is not clear what is happening after this point.

Can you please try with the latest OWS 1.5.0 and send the logs if it does not work?

Thanks

Hi,
Thanks for your reply. I will check with OWS 1.5.0 and let you know if I get any issues.