Firewall/Connectivity Requirements?
Posted: 20 Jan 2022, 16:52
Currently testing OWS in corporate environment with a Vendor supplied JNPL and not behaving as expected. I believe we may have a firewall or connectivity issue indicated by;
1. Updating OWS always fails with a Connection reset;
... 23 more
Caused by: java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(SocketInputStream.java:210)
at java.net.SocketInputStream.read(SocketInputStream.java:141)
at sun.security.ssl.SSLSocketInputRecord.read(SSLSocketInputRecord.java:464)
at sun.security.ssl.SSLSocketInputRecord.decodeInputRecord(SSLSocketInputRecord.java:237)
at sun.security.ssl.SSLSocketInputRecord.decode(SSLSocketInputRecord.java:190)
at sun.security.ssl.SSLTransport.decode(SSLTransport.java:109)
... 20 more
And ows-settings.log will show handshake_failure;
[ITW-CORE][2022-01-20 15:37:56.390 GMT][ERROR][com.openwebstart.launcher.ControlPanelLauncher]
Error in possible update process
javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
2. When opening vendor JNPL with no JVM install the attempt to download a JVM will fail.
No remote runtime found, will check deactivated local runtimes.
Error while trying to find a remote version
Using NO_PROXY
Using NO_PROXY
Endpoint to request for Java runtimes: https://download-openwebstart.com/jvms.json
Trying to find remote Java runtime. Requested version: '1.8*' Requested vendor: '*' requested os: 'WIN32'
No local runtime found, will try to find remote runtime
Is there a guide/document I can direct our Network Team to that specifies any firewall/anti-Virus/endpoint monitoring settings that may need to be amended to allow OWS ro tun?
I'm not any sort of developer or network engineer - more Apps Support working with end-user to get OWS configured and working.
Thanks in advance
1. Updating OWS always fails with a Connection reset;
... 23 more
Caused by: java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(SocketInputStream.java:210)
at java.net.SocketInputStream.read(SocketInputStream.java:141)
at sun.security.ssl.SSLSocketInputRecord.read(SSLSocketInputRecord.java:464)
at sun.security.ssl.SSLSocketInputRecord.decodeInputRecord(SSLSocketInputRecord.java:237)
at sun.security.ssl.SSLSocketInputRecord.decode(SSLSocketInputRecord.java:190)
at sun.security.ssl.SSLTransport.decode(SSLTransport.java:109)
... 20 more
And ows-settings.log will show handshake_failure;
[ITW-CORE][2022-01-20 15:37:56.390 GMT][ERROR][com.openwebstart.launcher.ControlPanelLauncher]
Error in possible update process
javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
2. When opening vendor JNPL with no JVM install the attempt to download a JVM will fail.
No remote runtime found, will check deactivated local runtimes.
Error while trying to find a remote version
Using NO_PROXY
Using NO_PROXY
Endpoint to request for Java runtimes: https://download-openwebstart.com/jvms.json
Trying to find remote Java runtime. Requested version: '1.8*' Requested vendor: '*' requested os: 'WIN32'
No local runtime found, will try to find remote runtime
Is there a guide/document I can direct our Network Team to that specifies any firewall/anti-Virus/endpoint monitoring settings that may need to be amended to allow OWS ro tun?
I'm not any sort of developer or network engineer - more Apps Support working with end-user to get OWS configured and working.
Thanks in advance