Heapsize leads to abort of the OpenWebstart installation

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Posts: 1
Joined: 04 Apr 2023, 10:23

Heapsize leads to abort of the OpenWebstart installation

Post by Michael.Franke »

we have a problem installing OpenWebstart via Microsoft's SCCM software distribution tool.
Unfortunately, a problems occurs with some installations. I observe that the installation works on computers with "Lenovo i7 16GB" hardware, with "Lenovo i5 32GB" hardware the installation fails.
The following error occurs during the installation process: The JVM could not be started. The maximum heap size (-Xmx) might be too large or an antivirus or firewall tool could block the execution.

No firewall or antivirus program is used, which could hinder the execution.
I suspect it is related to memory management during installation. Could it be?
Does anyone know this kind of problem?
Is there a way to limit the maxHeapSize when installing OpenWebStart?
Can the response.var file be used for this?
Unfortunately, I can't find any reference to this in the documentation.
I would be very grateful for a hint.


Janak Mulani
Posts: 817
Joined: 24 Mar 2020, 13:37

Re: Heapsize leads to abort of the OpenWebstart installation

Post by Janak Mulani »

You must be running the OWS installer for Windows.

install4j creates a log file prefixed with i4j_log in the temporary directory when an installer application is executed. This log file can be helpful for debugging purposes.

Also I found the following. See if it helps
[url]https://stackoverflow.com/questions/256 ... -error[url]

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